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Frequently asked questions
Answers to the questions collectors ask us most.
When will my order arrive?+
Within 24-72h depending on the carrier you choose (Colissimo, Mondial Relay, Chronopost). Real-time tracking from your account.
Are the cards authentic?+
Yes. Sourced exclusively from official publishers and distributors. Premium pieces come with a PSA/CGC certificate.
How do CMay Coins work?+
Earn 1 coin per €10 spent (product subtotal, with an account). 10 coins = €1 off, redeemable from your account area. Bonuses: +100 coins for newsletter sign-up, +50 per published review, +500 per confirmed referral.
Can I sell my collection?+
Yes, through our buyback service. Estimate within 72h, plus a +10% bonus if you're paid in CMay Coins.
What is the return policy?+
14-day right of withdrawal under the French Hamon law. Sealed products and single cards only if unopened / in their original sleeve.